Our products will arrive with your mail. We have designed everything to fit into a standard Swiss mailbox. If you have special delivery requirements you can add these to the address details in your account. Click here to login.
We currently only deliver within Switzerland.
We charge nothing for postage unless your 4-weekly order is under 4 bags. In this case we charge 4 francs. There is no postal charge for sample trial packs.
Yes. You can order sample trial packs. Click here to create an account and order a 2.50 Swiss franc trial pack.
All ingredients are organic.
While we do not use any ingredients containing gluten our production processes are not certified gluten free and traces of gluten are possible.
Our products contain nuts and are not suitable for people with nut allergies. And while our products contain no ingredients containing gluten our cereals may contain traces of gluten.
Our products contain no animal products so they are suitable for both vegetarians and vegans.
By Visa or MasterCard.
There isn’t one. However, we encourage orders of 4 or more bags by offering free postage. A standard order is four 400g bags every 4 weeks. Spread over 4 weeks this is roughly one serving per day. If you would like to try our cereals click here to create an account and order a 2.50 Swiss franc trial pack.
We are currently in a test Beta phase so we are not offering subscriptions only samples. Eventually we will offer a standard 4-weekly subscription costs 27.80 Swiss francs. This includes four 400g bags of muesli. The price includes all postage and taxes. Each 400 gram bag of cereal costs 6.95 francs. You can order any number of bags, but orders under 4 bags come with a postal charge of 4.00 francs, rather than the free postage offered on orders of at least 4 bags. It is also possible to order samples. Click here for more information on samples.
We are currently in a test Beta phase so we are not offering subscriptions only samples. Eventually we will send your cereal every four weeks. You will receive an email as soon as it has been shipped. The process is automated. You do not need to do anything.
The CHF 20 franc deposit does not apply to samples. For subscription orders we use reusable postal bags. This means we need you to return them. They are pre-addressed and return postage is pre-paid. The deposit helps to cover the cost of replacing the bag if it isn’t returned. To return it simply fold it into letter format and post it in any post box. There is no need to add a stamp. Click here for more detailed information.
At the end of your subscription this deposit will be refunded in full provided you have returned all bags to us.
Our postal bags are reusable so it’s important you send them back to us. Click here for instructions on how to do this.
This can be done at any time. Click here to login and make changes to your subscription. If you decide to cancel the last delivery processed will be the last one you receive.
No. Simply login (click here) to pause or end your subscription at any moment. The last delivery processed will be the last one you receive.
All orders are tracked. Click here and enter your tracking number, which can be found in the email that was sent by Swiss Post when your package entered the shipping process.
Click here to login and change your address.
If your question is not listed please click here to contact us by email.Order sample