What information do we collect and when?
“Personal information” is any information that can be used to identify you or that we can link to you and which we have in our possession or control.
We collect and process personal information from you when you register on our Site, subscribe to our newsletter, fill out a form or survey, register for a competition or other event, contact us via email, social media, our apps or similar technologies, make an enquiry, post a comment or attend our events. When subscribing, ordering or registering on our Site, you may be asked to enter your: name, e-mail address, mailing address, phone number or company.
What do we use your information for?
We may use your information:
- For the purposes indicated when the information is entered (e.g. dispatch of newsletters, fulfil the order requested, or registration for a competition or event).
- To update the address information of parties with whom we maintain a business relationship in order to fulfil an order or registration requested
- To improve the quality of the products or services or better tailor them to our readers and sponsors needs by recording and monitoring your use of our Site for our business purposes which may include analysis of usage, measurement of site performance and generation of statistical or marketing reports on an anonymous basis,
- For our legitimate business interests, such as where necessary for us to understand our customers and readers, promoting and managing the operation of the Site, our services, and our business and undertaking business research and analysis for creating, publishing and distributing content online globally, including collating, processing and sharing any statistics based on an aggregation of information held by us provided that any individual is not identified from the resulting analysis and it is permitted by law.
- To look into any complaints or queries you may have.
- To comply with legal and regulatory obligations that we have to discharge.
- To use it to establish, exercise or defend our legal rights or for the purpose of legal proceedings.To prevent and respond to actual or potential fraud or illegal activities.
- We also collect and process this data using cookies. You can find information on how cookies work below.
What are our grounds for using your personal information?
We rely on the following legal grounds to process your personal information, namely:
- Consent – we may (but usually do not) need your consent to use your personal information. You can withdraw your consent by contacting us (see below).
- Our legitimate interests – we may use your personal information for our legitimate interest, some examples of which are given above.
- Compliance with law or regulation – we may use your personal information as necessary to comply with applicable laws and regulations.
Do we use children’s personal data?
Our Site is not aimed directly at children under the age of 13. We do not knowingly collect personal data about children under 13.
How long do we keep and how do we protect your information?
We hold your personal information for as long as is necessary for the relevant purpose for which we are using it and for any minimum periods which we are required to by law or regulation.
We implement a variety of appropriate security measures to maintain the safety of your personal information.
What choices and rights do you have?
You have a number of legal rights in relation to the personal information that we hold about you. These include:
- You can obtain a copy of your personal information.
- You can ask that we correct your personal information if it is inaccurate or incomplete or erase your personal information in certain circumstances. Please note that in some circumstances we are legally entitled to retain it.
- You can request that we restrict our processing of your personal information in certain circumstances. Please note that in some circumstances we are legally entitled to retain it.
- You can withdraw consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
You can have a right to receive a machine-readable copy of your personal information, where applicable.
If you want to make any of these requests, please contact email@example.com We may need to request specific information from you to help us confirm your identity.
If you think that any of your rights have been infringed by us you may lodge a complaint with the relevant data protection authority.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
In addition, we may also share your personal information to the extent required by law, regulation or court order (e.g. we are under a duty to disclose your personal information in order to comply with a legal obligation).
When we transfer your personal information outside Europe, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information. For instance, the country to which we send the personal information may be approved by the European Commission, or the third party provider has signed an approved contract that give your personal information the same protection it has in the European Economic Area (EEA). Where we use third party providers in the United States, we may transfer personal information to them if they are part of the Privacy Shield scheme, which requires them to provide a similar level of protection of your personal data to what is required in the EEA.